Annual Leave cover

A property manager’s work is never done - and when we have a short week following a public holiday, there are still 5 day’s work to fit into the 4 days left of the week!
So when a property manager is taking a holiday break of 1-2 weeks, how do we successfully cover their workload and enable them to step back in without needing another holiday to recover from the backlog? Not to mention making sure nothing drops off the list for our clients…
We have been having some discussions in-house around ways we can improve, given that those stepping in to cover also have their own workload to keep rolling along. We do have a bit of flexibility as we run a little heavy on staffing and have a part-time team member who can boost hours when we’re in need. We would be interested to hear how others manage this?

I think you are right, you need to have those casual members that would like to step up and do some more work and hours but not all of the time. Reducing inspections during that period can help as well as having some non contact time (no interruptions) before they go on holidays to make sure all issues and tasks are either completed or detailed notes are left on them. Having an ideal week for the member filling in can work as well - but don’t make it too strict :slight_smile: