I find that many businesses come to me with little understanding as to how many properties they are actually losing each month. I have had two businesses that ended up with 25% fewer properties after we worked through a reconciliation and archived all the lost managements. In data that has surfaced through our sister company, Ailo, we’ve identified that over half terminations were not mapped with a reason. How can we truly measure our loses and put actions in place to stop them if we aren’t mapping them.
Who can share the best way to map and review these loses to both accurate record loses and review feedback to stop them in the future?