New Staff Induction & Ongoing Staff Performance Review - Survey

Wondering if I could do a quick survey of the active participants within the LPMA community?

If you are comfortable to share - (hopefully) without judgement - that would be great…

Q1./ Do you have a formal New Employee Induction Program

Yes or No

Q2./ Is the Induction program used, the same for all roles, or is it role specific?

Same or Role Specific

Q3./ How long does the induction take?

  • Don’t have a formal induction - more of a chat / handover
  • Less than an hour
  • 1-3 hours
  • The full first day
  • a number of days in the first 30 days

Q4./ Do you have an conduct a structured staff performance Review?

Yes or No

Q5./ How often do you conduct the reviews?

  • never
  • 6 monthly
  • 12 monthly

If you can copy the questions and delete the answers that are not relevant - then repost it - that would be great - just trying to see what offices do as part of the recruitment & retention strategy?

Cheers

4 Likes

Hi Michael
Q1./ Do you have a formal New Employee Induction Program

Yes

Q2./ Is the Induction program used, the same for all roles, or is it role specific?
We have a formal employee induction at the commencement of employment.
If their role changes and they move into a different role, we have another checklist and process that we follow to provide structure, introduction and support through that process.

Q3./ How long does the induction take?

  • Don’t have a formal induction - more of a chat / handover
  • Less than an hour
  • 1-3 hours
  • The full first day
  • a number of days in the first 30 days

Probably all of the above :slight_smile:
To clarify, our initial meeting would go for approx. 1-1.5 hours.
We talk and discuss each day.
A formal training status and performance meeting is booked in for weekly.
as the employee progresses and becomes proficient, this is moved to fortnightly.
within a 3-6 months (doending on the role - the PM role may take longer to ensure they are supported and they are performing and training is planned), they are then moved to motly performance reviews.

Q4./ Do you have an conduct a structured staff performance Review?

Yes

Q5./ How often do you conduct the reviews?

Monthly.
[/quote]
Our staff retention rate is currently an average of 7.3 years for Property Managers and an average of 11 years in general (PM/admin/accounts/ sales/team leaders and management).

Hope this helps. :slight_smile:

2 Likes

Hi Michael - answers below :slight_smile:

3 Likes

Thanks for sharing @michelle1

[quote=“mfurlong, post:1, topic:1257”]
Q1./ Do you have a formal New Employee Induction Program

Yes

Q2./ Is the Induction program used, the same for all roles, or is it role specific?

Role Specific

Q3./ How long does the induction take?

  • a number of days in the first 30 days

Q4./ Do you have an conduct a structured staff performance Review?

Yes

Q5./ How often do you conduct the reviews?

monthly mini reviews and a full review annually

2 Likes

Q1 - Yes - but basic induction - due to being a smaller boutique business - with no real specific jobs - ie staff members need to be across most tasks
Q2 - As per Q1 - general induction
Q3 - A week
Q4 - yes
Q5 - monthly

1 Like

Q1./ Do you have a formal New Employee Induction Program

Yes but not a formal training program

Q2./ Is the Induction program used, the same for all roles, or is it role specific?

Role Specific but many policies are the same

Q3./ How long does the induction take?

  • Don’t have a formal induction - more of a chat / handover. And forms to sign to say we have gone through it all.

Q4./ Do you have an conduct a structured staff performance Review?

Yes but informal again. We have set KPI’s that are tracked monthly though.

Q5./ How often do you conduct the reviews?

  • 6 monthly for individuals
2 Likes