Most of us are running a stringent tenant induction or signup program to ensure the tenant understands their rights and responsibilities before they take possession of a property. But if you ask the same businesses if they are onboarding their landlords, a majority of them would say no.
Running a short video, quick phone or live video call to welcome your new landlords into the business will lay the foundations for a successful relationship going forward. They have a need to understand both the next steps in your taking over their property and the long term approach to communication and maintenance.
Who are you doing to onboard your new landlords and lay the foundations of your relationship?