As business leaders, we are continuously exploring ways to both generate value for our clients and add transparency to the service we currently provide. Through proper systematisation and accountability programs for our teams, we are now more than ever, in a position to excel in this space. Many of our property management platforms have the ability to give both landlords and tenants full transparency into our business, however, sometimes we are reluctant to take that leap of faith to share these with our clients.
Who has had great success in opening up their client portals and I would also keen to know why some of us are still reluctant to do so. A great topic to share.