I used to fumble through performance managing team members. I often found team members weren’t performing at their best and was really guessing as to why. It made it difficult to offer any sort of assistance to help them improve. I then made my own performance management framework that allowed me to quickly identify where my team was going wrong and up-skill them. In many cases I found that some of these team members were not trained properly in the first place. Through the simple use of the position descriptions and KPI’s, I found it easy to turn an under performing team member into a high performing team members.
What are other people doing to identify underperforming team members and help them up skill them into their roles?
I have attached a sample of my performance management assessment document. I call it ‘capability mapping’
Capability Mapping Form (Sample).pdf (46.4 KB)