It is important to reward your team for their accomplishments to ensure they are getting acknowledged for the great things they are doing. Rewards can, however, have the reverse effect if you haven’t defined what recognition looks like and who is entitled to it.
In the past, I have used both internal key performance indicators (KPI) and net promoter score (NPS) as the two core things I measure success on. This allows transparency throughout the team and recognises those who are achieving high results.
There are many other ways to reward your team and for many other things including contributing to culture, training and general office participation. What criteria do you use to define your rewards and recognition program?
