Understanding your landlords

I have spoken previously about the four landlord types but I thought it would be worth a revise after @rebecca prompted me. How many of you understand that your landlords often require different levels of service. Some are more hands-on and want to be really involved others don’t want to hear from you unless the roof is about to cave in. (that’s me).

I have attached some work we did when we surveyed 1,000 landlords. We took this data and created what we call the four landlord types. Have a read.

The 4 Landlord Types (1).pdf (612.8 KB)


This will be a really useful tool for team discussions about how to deliver the right service to the right owner - thank you!

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Your welcome @Maree_McGregor