Have you defined what responsibilities sit in your PM team and what your new business team members are responsible for. There are pros and cons to removing some operational functions from the new business team to ensure they are freed up to close new business. @jodie.stainton I know this is something you worked really hard on with the BDM team when over the last several months. Would you mind sharing some quick key ones with us?
Yes absolutely @rikki. We wanted to remove blocks from our BDMS so they could prospect. For the growth that we were looking for, it didn’t make sense for the BDMs to be doing leasing too. It was about them being able to make the calls that they needed each day.