I’m a big fan of KPI’s, In fact, I have a motto, “What can’t be measured, can’t be monitored”! KPI’s are the foundation to understand how your business and your team are performing. The biggest issue is, you can very easily over-do KPI’s, with some businesses having 30 or 40 that they monitor. This many may not be sustainable and will take time to report and interpret. Other businesses monitor only their arrears and nothing else. The key to KPI’s is finding a balance between too many and too few. You need to report on the right ones for your business.
What are your top 5 KPI’s that provide you with crucial information to ensure your business and team are performing at their highest level?
I have included a list of some potentials if you are inquisitive, also a pretty picture!
Key Performance Indicator Samples.pdf (187.9 KB)