The past twelve months have seen Teegan act as the “Designated Driver” within the Property Management Department of this well known Adelaide agency, rolling out some pretty big changes for a team of around 30 individuals.
Her official title is that of Client Relations Manager for the Department and some of her projects during the past year have included introducing Virtual Assistants, rolling out new technology and creating accountability and transparency around how tasks are conducted.
With 1500 properties under management, ensuring a consistent level of service is provided by all team members is a major challenge, but these guys are the masters. Culture is also a huge focus for OCRE and Teegan’s positive contribution to the culture of the organization cannot be diminished.
She has generously agreed to answer questions in the Forum on Thursday 25th October 2018 around her experience including overcoming resistance from long-serving team members, how she gets buy-in from the “Negative Nellies” and how their new processes have changed the training of their new recruits.
You are most welcome to post questions now, ready for Teegan on Thursday morning