It’s that time of year again, setting the vision and strategy for 2023 (I work a financial year so 1st April 2023 till March 2024 is my next planning session). I’m looking at team engagement, tech innovation, customer reward, tradesman engagement, growth and dosh. What do you look at as part of your process in setting your plan for the year? And do you use a template?
“…Because winging it doesn’t stay resilient at scale” - Seth Godin